ALL-INCLUSIVE SUBSCRIPTION SERVICE
NO DELAY BELAY
Automatically receive a ready-to-hang TRUBLUE before your current device is due for service. Simply swap out the devices and send us back the old one in the prepaid shipping box.
COMPARE PLANS
Find out how No Delay Belay compares to a standard Annual Service appointment.
| Benefits | No Delay Belay | Annual Service |
| Fulfills Service Requirement | ✓ | ✓ |
| Eliminates downtime | ✓ | x |
| Lifetime warranty | ✓ | x |
| You own your device | ✓ | ✓ |
| Includes new webbing | 1/ year | x |
| Automatically receive device | ✓ | x |
| Return shipping included | ✓ | x |
REDPOINT BIRMINGHAM
“The No Delay Belay program for our Auto Belay has been fantastic. Rather than sending it off and the unit being out of action while it’s serviced, a fully serviced unit with brand new tape arrives before our service date and we just swop the units and send the old one back. No downtime and the cost is spread over the year with monthly payments. A perfect solution!”
PROGRAM DETAILS
Keep your TRUBLUE Auto Belays running at maximum capacity, with no headaches, hassles, or unexpected expenses.
SUBSCRIPTION PRICING
No Delay Belay pricing is fixed for two years after enrollment. If the price of service goes up during that time, your subscription will not be impacted.
| Plan | TRUBLUE | TRUBLUE XL | TRUBLUE iQ | TRUBLUE iQ XL |
| Standard Monthly Subscription (includes webbing*) | ₤34.95 | ₤34.95 | ₤34.95 | ₤34.95 |
| LITE Monthly Subscription (webbing not included) | ₤19.95 | ₤19.95 | ₤19.95 | ₤19.95 |
* A standard No Delay Belay subscription includes one webbing replacement each year. Webbing is replaced at the time of service. Facilities with No Delay Belay LITE subscriptions must purchase replacement webbing separately.
BEGIN THE ENROLLMENT PROCESS TODAY
Eliminate downtime, missed service dates (save on late fees!) and rest assured that your device is compliant with safety standards. Take the first step in starting your enrollment in the TRUBLUE No Delay Belay Program by filling out the form below:
FREQUENTLY ASKED QUESTIONS
Yes, you do own a device, however unlike traditional ownership you will get different physical units after each service. Think of this program like a propane tank exchange program.
The No Delay Belay Program includes one new webbing per year, which comes installed on your device when it is shipped to you. You are responsible for all daily inspections and to purchase and replace webbings as needed between service dates.
After you receive your freshly serviced replacement device you can change it out at any time before the service due date. Within 5 days of the service due date, expired devices should be packed and returned to Head Rush using the included return shipping label.
If your device is overdue for service it will need to be brought up-to-date with its annual service prior to enrollment. To do this, you will need to pay for a full price service, including any late fees and/or replacement parts. After that you can sign up any time.
All replacement devices shipped out to members of the program will be completely serviced with a fresh webbing. Since these are part of a fleet there may be cosmetic wear to certain areas, however they are functionally perfect and will have no major external damage.
If you choose not to renew your contract you will assume ownership of the device that you currently have, and must continue to keep up with annual service on your own. You’ll lose the webbing, shipping, and warranty benefits, but there are no other penalties.
All replacement devices will be shipped 10 business days before service is due on your current device. With average ship times this will leave facilities a full week to change devices before service is due.
In the unlikely event of your device needing to be sent in for inspection or service outside of the normal annual schedule, contact Customer Service and if it’s determined your device needs repairs, they will arrange a shipment of a replacement device and facilities can follow the same steps as they would for annual service.
Devices due for service within the next six weeks must first pay for a regular annual service in order to sign up for the No Delay Program. After that, devices are immediately eligible for enrollment in the program.
Yes, you do own a device, however unlike traditional ownership you will get different physical units after each service. Think of this program like a propane tank exchange program.
The No Delay Belay Program includes one new webbing per year, which comes installed on your device when it is shipped to you. You are responsible for all daily inspections and to purchase and replace webbings as needed between service dates.
After you receive your freshly serviced replacement device you can change it out at any time before the service due date. Within 5 days of the service due date, expired devices should be packed and returned to Head Rush using the included return shipping label.
If your device is overdue for service it will need to be brought up-to-date with its annual service prior to enrollment. To do this, you will need to pay for a full price service, including any late fees and/or replacement parts. After that you can sign up any time.
All replacement devices shipped out to members of the program will be completely serviced with a fresh webbing. Since these are part of a fleet there may be cosmetic wear to certain areas, however they are functionally perfect and will have no major external damage.
If you choose not to renew your contract you will assume ownership of the device that you currently have, and must continue to keep up with annual service on your own. You’ll lose the webbing, shipping, and warranty benefits, but there are no other penalties.
All replacement devices will be shipped 10 business days before service is due on your current device. With average ship times this will leave facilities a full week to change devices before service is due.
In the unlikely event of your device needing to be sent in for inspection or service outside of the normal annual schedule, contact Customer Service and if it’s determined your device needs repairs, they will arrange a shipment of a replacement device and facilities can follow the same steps as they would for annual service.
Devices due for service within the next six weeks must first pay for a regular annual service in order to sign up for the No Delay Program. After that, devices are immediately eligible for enrollment in the program.