Service My Device

SERVICE MY DEVICE

SERVICE MY DEVICE

MANUFACTURER DIRECT SERVICE

Experience the highest levels of quality and customer service from Head Rush Technologies’ specialist technicians and staff. All Head Rush devices are required to undergo mandatory annual service to stay in compliance with third-party safety certifications. Maintain your warranty and maximise the performance of your devices by booking your annual service today with an official Head Rush Technologies technician.

WHAT’S INCLUDED

• Comprehensive device inspection and interior cleaning.
• Compliance testing to ensure device meets the highest third-party safety standards.
• Inspect the webbing and connector.
• Inspect the OPA and RIPCORD where necessary (QuickFlight only)
• Additional testing to ensure device performance is optimal.

PRICING

Excludes VAT, replacement parts, and transportation back to your location.

• £199 for TRUBLUE iQ & TRUBLUE iQ XL
• £199 for TRUBLUE & TRUBLUE XL
• £229 for TRUBLUE Speed & TRUBLUE Speed XL
• £299 for QuickFlight & QuickFlight XL
• £369 for zipSTOP & zipSTOP IR (retraction spring included)

Service Your TRUBLUE Auto Belays the Easy Way!

With No Delay Belay, you will receive an exceptionally convenient service plan that maintains your auto belays’ safety certifications and keeps your business running smoothly. Receive zero downtime and a lifetime warranty for a low monthly payment.

BOOK YOUR SERVICE

Please download the recertification and follow the instructions listed to book your annual service. Questions? Reach out to us at [email protected].

SERVICE ARTICLES

How to Replace the Webbing in a TRUBLUE iQ Auto Belay

We strongly recommend replacing your webbing after 1.5 years of usage, regardless of wear. The date of manufacture of the webbing is located on the webbing tag inside the device near the shackle.

The Importance of Annual Service for Your Head Rush Devices

From minimizing risk to maximizing performance, learn how you can get the most out of your Head Rush devices by servicing them on an annual basis.

Zip Line Pulley and Trolley Inspection

All Head Rush Technologies’ zip line rider trolleys and redirection pulleys are built for maximum durability and minimal maintenance, and regular inspection is a critical step to ensure users get the maximum benefit of these products.