Service My Device

TRUBLUE ANNUAL SERVICE

TRUBLUE ANNUAL SERVICE

Choose Your Plan

Annual service is required for all TRUBLUE Auto Belays to stay in compliance with third-party safety certifications. We make the process as painless as possible by offering two options for service plans. If you are an international customer, view service options here.

No Delay Belay

Receive a ready to hang TRUBLUE Auto Belay before your current device is due for annual service.

Annual Service

Schedule a standard annual service appointment. Estimated turnaround time is 2-4 weeks.

Choose Your Plan

Annual service is required for all TRUBLUE Auto Belays to stay in compliance with third-party safety certifications. We make the process as painless as possible by offering two options for service plans. If you are an international customer, view service options here.

No Delay Belay

Receive a ready to hang TRUBLUE Auto Belay before your current device is due for annual service.

Annual Service

Schedule a standard annual service appointment. Estimated turnaround time is 2-4 weeks.

Benefits No Delay Belay Annual Service
Fulfills Service Requirement
Eliminates downtime x
Lifetime warranty x
You own your device
Includes new webbing 1/ year x
Automatically receive device x
Return shipping included x
No need to store shipping boxes x
Benefits No Delay Belay Annual Service
Fulfills Service Requirement
Eliminates downtime x
Lifetime warranty x
You own your device
Includes new webbing 1/ year x
Automatically receive device x
Return shipping included x
No need to store shipping boxes x

NO DELAY BELAY BENEFITS

Keep your TRUBLUE Auto Belays running at maximum capacity, with no headaches, hassles, or unexpected expenses.

SAVE MONEY

Even without the added benefits, No Delay Belay is less expensive for most facilities than standard annual service. Check the chart below for a full cost breakdown.

LIFETIME WARRANTY

Expand from a standard two-year to a lifetime warranty on all devices registered in the program. Plus, get year-round protection against any unexpected repairs.

ELIMINATE DOWNTIME

Skip the line! Receive a freshly serviced TRUBLUE before you need it. With No Delay Belay, you don’t have to worry about device downtime interrupting your business.

LOCK IN YOUR RATE

Never be surprised by having to pay for replacement parts again. Set your budget and then forget it. No matter what happens, No Delay Belay has you covered!

ALL-INCLUSIVE SERVICE

Automatically fulfill your annual service appointment, shipping fees, repair costs, and annual webbing replacement, all for one low monthly subscription.

COORDINATED DELIVERY

We’ll work with you to deliver replacement devices on your schedule. Save time and money by switching over your entire fleet of TRUBLUEs in a single push.

PRICE COMPARISON

No Delay Belay pricing is fixed for two years after enrollment. If the price of service goes up during that time, your subscription will not be impacted.

Model TRUBLUE TRUBLUE XL TRUBLUE iQ TRUBLUE iQ XL
Monthly Subscription (per device) $45.95 $49.95 $49.95 $55.95
Total Annual Payment $551.40 $599.40 $599.40 $671.40
Average Annual Service Cost* $608 $698 $608 $698
No Delay Belay Annual Savings $56.60 $98.60 $8.60 $26.60

 

* Average Annual Service Cost is calculated by adding the price of a model-specific annual service appointment, webbing replacement, and estimated $100 for shipping. It does not include the added price of repairs or replacement parts assessed during the annual service appointment. With No Delay Belay, you do not pay for any repairs or replacement parts.

No Delay Belay

To sign up for an all-inclusive No Delay Belay service plan, fill out the form below and a Head Rush Inside Account Representative will walk you through the rest of the process:

No Delay Belay

To sign up for an all-inclusive No Delay Belay service plan, fill out the form below and a Head Rush Inside Account Representative will walk you through the rest of the process:

 
 

SHOP ANNUAL SERVICE

Please choose which type of TRUBLUE Auto Belay you would like to have serviced.

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INTERNATIONAL CUSTOMERS

If you are located outside of the United States, select an option below to find the service center nearest you.

INTERNATIONAL CUSTOMERS

If you are located outside of the United States, select an option below to find the service center nearest you.