HRT EU – EN

No Delay Belay

All-Inclusive Service Subscription

No Delay Belay

Automatically receive a ready-to-hang TRUBLUE before your current device is due for service. Simply swap out the devices and send us back the old one in the prepaid shipping box.

All-Inclusive Service Subscription

No Delay Belay

Automatically receive a ready-to-hang TRUBLUE before your current device is due for service. Simply swap out the devices and send us back the old one in the prepaid shipping box.

COMPARE PLANS

Find out how No Delay Belay compares to standard Annual Service.

Benefits No Delay Belay Annual Service
Fulfills Service Requirement ✓ ✓
Eliminates downtime ✓ x
Lifetime warranty ✓ x
You own your device ✓ ✓
Includes new webbing 1/ year x
Automatically receive device ✓ x
Return shipping included ✓ x
No need to store shipping boxes ✓ x

LUCAS FRITCH

AirFx

“We could not be happier with the No Delay Belay program from Head Rush Technologies! It has taken away all the hassle of having to remember dates for servicing, constantly switching out auto belays, coordinating with shipping companies, and regularly moving lifts all over our facilities.”

PROGRAM DETAILS

Keep your TRUBLUE Auto Belays running at maximum capacity, with no headaches, hassles, or unexpected expenses.

SAVE MONEY

Even without the added benefits, No Delay Belay is less expensive for most facilities than standard annual service. Check the chart below for a full cost breakdown.

LIFETIME WARRANTY

Expand from a standard two-year to a lifetime warranty on all devices registered in the program. Plus, get year-round protection against any unexpected repairs.

ELIMINATE DOWNTIME

Skip the line! Receive a freshly serviced TRUBLUE before you need it. With No Delay Belay, you don’t have to worry about device downtime interrupting your business.

LOCK IN YOUR RATE

Never be surprised by having to pay for replacement parts again. Set your budget and then forget it. No matter what happens, No Delay Belay has you covered!

ALL-INCLUSIVE SERVICE

Automatically fulfill your annual service appointment, shipping fees, repair costs, and annual webbing replacement, all for one low monthly subscription.

COORDINATED DELIVERY

We’ll work with you to deliver replacement devices on your schedule. Save time and money by switching over your entire fleet of TRUBLUEs in a single push.

PRICING

No Delay Belay pricing is fixed for two years after enrollment. If the price of service goes up during that time, your subscription will not be impacted.

Model TRUBLUE TRUBLUE XL TRUBLUE iQ TRUBLUE iQ XL
Monthly Subscription (per device) €49.95 €54.95 €49.95 €54.95
Total Annual Payment €599.40 €659.40 €599.40 €659.40
Average Annual Service Cost* €608 €698 €608 €698
No Delay Belay Annual Savings €8.60 €38.60 €8.60 €38.60

 

* Average Annual Service Cost is calculated by adding the price of a model-specific annual service appointment, webbing replacement, and estimated €100 for shipping. It does not include the added price of repairs or replacement parts assessed during the annual service appointment. With No Delay Belay, you do not pay for any repairs or replacement parts.

BEGIN THE ENROLLMENT PROCESS TODAY

Eliminate downtime, missed service dates (save on late fees!) and rest assured that your device is compliant with safety standards. Take the first step in starting your enrollment in the TRUBLUE No Delay Belay Program by filling out the form below:

 
 

FREQUENTLY ASKED QUESTIONS

Do I actually own a TRUBLUE in this program?

Yes, you do own a device, however unlike traditional ownership you will get different physical units after each service. Think of this program like a propane tank exchange program.

Does the program cover all webbing replacements?

The No Delay Belay Program includes one new webbing per year, which comes installed on your device when it is shipped to you.  You are responsible for all daily inspections and to purchase and replace webbings as needed between service dates.

When do I send my old device back?

After you receive your freshly serviced replacement device you can change it out at any time before the service due date. Within 5 days of the service due date, expired devices should be packed and returned to Head Rush using the included return shipping label.

My device is overdue for service, can I still sign up?

If your device is overdue for service it will need to be brought up-to-date with its annual service prior to enrollment. To do this, you will need to pay for a full price service, including any late fees and/or replacement parts. After that you can sign up any time.

Is this program available worldwide?

At this time the No Delay Belay Program is only available through official Head Rush Technologies offices located in the EU, the UK, and Head Rush Headquarters in the US.

What condition will my replacement TRUBLUE be in?

All replacement devices shipped out to members of the program will be completely serviced with a fresh webbing.  Since these are part of a fleet there may be cosmetic wear to certain areas, however they are functionally perfect and will have no major external damage.

What happens if I opt out of the program?

If you choose not to renew your contract you will assume ownership of the device that you currently have, and must continue to keep up with annual service on your own. You’ll lose the webbing, shipping, and warranty benefits, but there are no other penalties.

When will I receive my replacement device in the mail?

All replacement devices will be shipped 10 business days before service is due on your current device. With average ship times this will leave facilities a full week to change devices before service is due.

What happens if I need service before the due date?

In the unlikely event of your device needing to be sent in for inspection or service outside of the normal annual schedule, contact Customer Service and if it’s determined your device needs repairs, they will arrange a shipment of a replacement device and facilities can follow the same steps as they would for annual service.

My device is due for service in less than six weeks, can I still sign up?

Devices due for service within the next six weeks must first pay for a regular annual service in order to sign up for the No Delay Program. After that, devices are immediately eligible for enrollment in the program.

Do I actually own a TRUBLUE in this program?

Yes, you do own a device, however unlike traditional ownership you will get different physical units after each service. Think of this program like a propane tank exchange program.

Does the program cover all webbing replacements?

The No Delay Belay Program includes one new webbing per year, which comes installed on your device when it is shipped to you.  You are responsible for all daily inspections and to purchase and replace webbings as needed between service dates.

When do I send my old device back?

After you receive your freshly serviced replacement device you can change it out at any time before the service due date. Within 5 days of the service due date, expired devices should be packed and returned to Head Rush using the included return shipping label.

My device is overdue for service, can I still sign up?

If your device is overdue for service it will need to be brought up-to-date with its annual service prior to enrollment. To do this, you will need to pay for a full price service, including any late fees and/or replacement parts. After that you can sign up any time.

Is this program available worldwide?

At this time the No Delay Belay Program is only available through official Head Rush Technologies offices located in the EU, the UK, and Head Rush Headquarters in the US.

What condition will my replacement TRUBLUE be in?

All replacement devices shipped out to members of the program will be completely serviced with a fresh webbing.  Since these are part of a fleet there may be cosmetic wear to certain areas, however they are functionally perfect and will have no major external damage.

What happens if I opt out of the program?

If you choose not to renew your contract you will assume ownership of the device that you currently have, and must continue to keep up with annual service on your own. You’ll lose the webbing, shipping, and warranty benefits, but there are no other penalties.

When will I receive my replacement device in the mail?

All replacement devices will be shipped 10 business days before service is due on your current device. With average ship times this will leave facilities a full week to change devices before service is due.

What happens if I need service before the due date?

In the unlikely event of your device needing to be sent in for inspection or service outside of the normal annual schedule, contact Customer Service and if it’s determined your device needs repairs, they will arrange a shipment of a replacement device and facilities can follow the same steps as they would for annual service.

My device is due for service in less than six weeks, can I still sign up?

Devices due for service within the next six weeks must first pay for a regular annual service in order to sign up for the No Delay Program. After that, devices are immediately eligible for enrollment in the program.